Fredericksburg

Testimonials

Hear From Our Happy Customers

The tech did an incredible job. He took the time to explain his process and set expectations, which he proceeded to exceed. Our carpets look nearly new. I can't believe how much dirt and pet hair he lifted out. My sectional sofa is refreshed. But what was really nice was that the tech was a really nice guy. He was charming and quirky. We enjoyed having him in our home.

~ Sherylyn A.

We are so pleased with our service by Tom. He was professional and did a fantastic job. We got the carpet protection put on and he was great at showing us and explaining how everything works. We are so happy to have clean carpets and it not smell like chemicals. Our son has breathing issues and this was very important to us. The carpets look like new and Tom did a fantastic job!

~ Ashley

Thanks for a great cleaning experience! We appreciate your patience with scheduling as well. We had to reschedule twice due to dog sitting. Zerorez was flexible. Our technician Oscar was personable and professional. Great job! Our room and stairs look great! And we really appreciate the military discount.

~ Rebecca C.

Oscar from Zerorez showed up to clean the carpet upstairs. He was very polite and knowledgeable! He also wore disposable booties ...as not track anything into the house. He showed up on time and Zerorez sent a text about 40 minutes prior to let me know. My carpet looks great and smells great! They were fast and efficient! I would highly recommend!

~ Jasmin W.

Great company with great people. Very helpful when I called with questions and to schedule the appointment. Tom explained everything to me when he arrived at the house. Went over the exactly what they were going to do as well as the charges so there were no surprises once the work was completed. They did a great job, carpets look great and are drying quickly! I would highly recommend!

~ Christina M.

This is the second time we've used Zerorez to clean our carpets and will never use any other company. We've had our expectations exceeded both times. I couldn't be any happier with Tom's service, professionalism and attitude. He was just wonderful! He treated my carpets, home and pets with great care and courtesy. Our carpets look so much better and I'm a very happy customer. Thank you so very much.

~ Lauren R.

We had a fantastic cleaning today. I had high hopes and Zerorez delivered. Our carpets dried quickly and look beautiful. Tom was helpful and informative. He did a great job and we will definitely have them back out!

~ Chas C.

Called yesterday had the appointment today. Stephen was great. He explained everything in detail. He was very polite and respectful of our home. After 6 years of wear and tear and multiple dogs our carpets do look great again. We would highly recommend Zerorez to anyone. Actually looking forward to seeing them. Again in 6 months.

~ Jim C.

Tom was super pleasant and personable and explained everything thoroughly before and during the cleaning.
Tom took me through after to show me the progress and address any concerns I may have.
He and his teammate Ken did a wonderful job and I'll be recommending them and requesting them again!! Keep up the good work!!

~ Kelly B.

I am so impressed with the quality of the service I received. Our carpets, rugs, and tile counter tops look as great as they did when they were new! I will most certainly be telling my friends about Zerorez.

We have had Zerorez out several times now and I continue to be impressed and blown away by the results and the outstanding service from the knowledgeable and friendly technicians. I will be calling them again and again for all my future carpet and couch cleanings!

~ Laura A. T.

Oscar was knowledgeable carpet tech answering all questions during our walk through. Our entire upstairs is carpeted beginning with stairs and hall. All four bedrooms carpets look amazing and smell so fresh & clean. They've never felt softer. Reasonable fee for exceptional work. Text notifications for appointment and prior to tech arrival were reassuring & convenient. I'd definitely use Zerorez again.

~ Robin H.

My technician, Tom was amazing! Super knowledgeable and friendly. I wish I'd have taken before and after photos because no review could do it justice. My house feels, smells and looks so clean. I will absolutely be using zerorez for all future carpet cleaning!!

~ Sonja C.