We Deliver Outstanding Customer Service
Cleaning your carpets is an essential homeownership task. Fortunately, Zerorez® Fredericksburg makes it easy. We like to say we are a customer service company first and cleaning company second. Our highly-skilled technicians believe in our philosophy. Each one is thoroughly trained to safely operate our equipment, make customers happy, and work quickly. Our firm belief in personalized service is why we have grown from modest beginnings to a widely-known cleaning company. Our journey began by cataloging the most common customer complaints. Customers were frustrated by reappearing spots, lack of warranties, toxic chemicals, long dry times, and more. From there, we began developing solutions to these problems. And that’s where our state-of-the-art technologies come into the picture.
Our Technologies Set Us Apart
Our calling card is our approach to cleaning technology. We began our journey by looking around at the industry and cataloging the most common complaints. Customers were frustrated by reappearing spots and the lack of warranties. They were nervous about toxic chemicals. They waited and waited for their carpets to dry. Then we set to work developing solutions to these problems.
Technology to Get the Job Done
Our solution to toxic chemicals and residue is to use a patented organic cleaning fluid that forgoes soaps. The result is a gentler and safer clean.
Achieving a complete clean without an extended wait time is a challenge our team is more than ready to conquer. Our wand is how we get the job done.
Dirt, pet dander, and other debris can latch to the roots of your carpet fibers, making them difficult to remove without professional intervention. We use this premier tool to get rid of the hardest-to-reach debris.
We Offer a Range of Services to Our Clients
In addition to carpet cleaning, we clean a vast array of surfaces in residential and commercial buildings. For example, we can restore a sheen and gorgeous shine to your tiles, clean the stains you’ve long accepted are a part of your stone floors, and revitalize hardwood floors. We also specialize in treating area rugs and removing pet odor. Our versatile services wouldn’t be possible without well-honed technology and a dedicated team. We have both. We encourage you to contact us today. One of our customer service professionals will educate you about how our process works and its costs. From there, we can schedule an appointment for cleaning services.
The Padillas family opened Zerorez® Metro in 2015 as an extension of their locally-owned carpet cleaning company in Prince William County. In March 2020, the Padillas took over the Zerorez® Fredericksburg franchise.
In 2016 and 2017, Zerorez® Fredericksburg earned the Zerorez® Standard of Excellence Customer Service Award. The prestigious award is just one of many achievements that prove our clients’ needs are at the forefront of what we do.
Zerorez® has always offered customers so much more than just carpet cleaning. We provide all-encompassing cleaning services to customers throughout the region. Our goal is to continue expanding, adding jobs to the community, and offering the highest-quality services to people in the area. The customer service efforts at our Fredericksburg location have built a relationship with the community and established lifetime customers that love our carpet cleaning services. We also offer delivery services throughout the Fredericksburg area. Rely on us for exceptional care, delivery options, and more.